Privacy policy

Last updated: June 2026

Arosti ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, contact us, or otherwise interact with our services.

Contact Information

Store Name: Arosti

Registered Address:
Manufaktuuri t. 3
10412 Tallinn
Estonia

UK Fulfilment Address:
Unit L, Tees Commerce Park
Dockside Road
Teesside TS6 6UZ
England

Email: support@arosti.store

Phone: +372 5875 7601

Business Hours:
Monday to Friday: 9:00 AM – 9:00 PM (GMT)
Saturday and Sunday: Closed

Information We Collect

We may collect the following categories of personal information:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information

  • Order history

  • Device information

  • IP address

  • Browser type

  • Cookies and similar technologies

  • Customer service communications

How We Collect Information

We collect information when you:

  • Visit our website

  • Create an account

  • Place an order

  • Subscribe to marketing communications

  • Contact customer support

  • Participate in promotions or surveys

  • Interact with advertisements or social media pages

We may also automatically collect technical information through cookies, analytics tools, and similar technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage returns, refunds, and exchanges

  • Communicate with you regarding your orders

  • Prevent fraud and unauthorized transactions

  • Improve our website and services

  • Analyze website performance and customer behavior

  • Send marketing communications where permitted by law

  • Comply with legal and regulatory obligations

Legal Basis for Processing

Where applicable under GDPR and UK GDPR, we process personal information based on:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent where required

Sharing Your Information

We may share information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Marketing and advertising platforms

  • Website hosting providers

  • Analytics providers

  • Professional advisors and legal authorities when required

We do not sell your personal information.

Payment Processing

Payments are securely processed through third-party payment providers. We do not store complete payment card information on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate the website

  • Remember preferences

  • Analyze traffic and performance

  • Improve user experience

  • Support advertising and remarketing activities

You may manage cookie preferences through your browser settings.

Marketing Communications

If you subscribe to our marketing communications, we may send updates regarding products, promotions, and offers.

You can unsubscribe at any time by:

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

International Transfers

Your information may be processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during international transfers.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of personal information

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

To exercise your rights, contact us at support@arosti.store.

Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Email: support@arosti.store

Phone: +372 5875 7601

Registered Address:
Manufaktuuri t. 3
10412 Tallinn
Estonia